Specialist I, CVS Operations Converse China

Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Role Purpose

Support the day-to-day operation of the Value channel, including expense and payment processing, store operational needs, and coordination with internal teams and vendors.

Key Responsibilities

Expense & Payment Management

• Manage end-to-end expense and payment processes for the Value channel via the company payment system
• Review documents for accuracy, submit payments on time, and track through completion
• Monitor overall expense status, flag exceptions, and follow up with stakeholders
• Keep payment records well organized for reconciliation and audit readiness

Store Operations Support

• Support stores with contract review, approval, signing, and company-seal processes
• Act as the coordination point between store managers and internal functions
• Collect and consolidate store and employee information accurately and on time

Vendor Coordination

• Coordinate with operations vendors on services, contracts, and project follow-up
• Track milestones and open items; escalate risks early

Team Support

• Provide day-to-day support to the Value channel team, including meeting coordination
• Support ad hoc projects and look for ways to simplify processes

Qualifications

• Bachelor's degree or above; business, finance, retail, or related field preferred
• Experience in retail operations, finance operations, payment processing, or store support preferred
• Strong attention to detail; able to manage multiple tasks and deadlines
• Good communication and coordination skills with a service mindset
• Proficient in MS Office; experience with payment or workflow systems is a plus
• Fluent Chinese; basic business English preferred

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.