Sr. Support, Finance Specialist

The Accounts Payable Sr Support is responsible for Accounts Payable activities within the Corporate Controllership team, reporting to the manager overseeing the payables processes for Global Shared Services. The primary focus of this role is to accurately process invoices in accordance with Visa’s policies and to promote One Visa by collaborating with many cross-functional teams in effort to reduce the touchpoints to get a supplier paid.

The role requires the ability to work in a complex and diverse, international, and multi-currency environment. Key tasks include

• Ensure processing of invoices is in compliance with established key controls and within defined SLA for a portfolio of geographic countries.
• Provide strong customer service and demonstrate initiative in preventing invoice and payment issues
• Assist, research, and resolve invoice and payment issues with internal employees and external vendors within service level commitments
• Ensure special handling invoices for critical suppliers are processed timely and accurately
• Coordinate with Controllership and Sourcing analysts to increase Ariba adoption
• Support the AP import feed process for all automated invoice files, which includes troubleshooting issues to resolution
• Interface with Sourcing and Supplier onboarding teams to resolve supplier setup issues related to Purchase Orders
• Assist in documentation of the Accounts Payable function. Train internal and external customers on policy and procedures
• Assist management with ad hoc projects as necessary for the Finance organization
• Assist with internal audit, walk-through, and SOX documentation
• Extensive knowledge of key payables systems including Ariba and Oracle
• Focus on business line or supplier escalations, identifying root cause and implementing solutions
• Ensure Withholding Tax (WHT), Goods and Services Tax (GST), Value Added Tax (VAT) and Tax Deducted at Source (TDS) are correctly accounted for, and send monthly tax report to Outsource Service Providers for Tax Return Preparation
• Liaise with Outsource Service Providers and Tax department on treatment of withholding taxes.
• Perform quarterly account reconciliations to ensure accurate reporting with no aged unreconciled accounts
• Provide and address aged analysis on payable control account
• Prioritize tasks within job function balancing the need to meet tight deadlines and other corporate demands.
• Deliver continuous improvement of the payables processes

Qualifications

• 2 or more years of relevant work experience with a Bachelor’s Degree
  • Excellent communication and interpersonal skills with strong commitment to customer service
  • Fluent with the Procure to Pay principles and concept
  • Independent and self-motivated; Ability to work with little or no direct supervision
  • Strong problem solving and organizational skills
  • Attention to detail and a keen sense for accuracy
  • Ability to work in a fast paced and dynamic environment with changing priorities
  • Ability to support team environment
• Intermediate/Advanced excel skills
• Knowledge of Microsoft office applications, Oracle Financials, and SAP product suite of Ariba and Concur
• Knowledge of the payment industry
• Working knowledge of Lean/Six Sigma principles and tools
• Customer focused, driven and can lead by example
• Fluent in English

Work Hours: Full time local time zone

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.