Commercial & Medical Field Excellence Manager

Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations. Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. Works in collaboration with brand teams, technical teams and all functions to maximize value. Provides consultancy, advice and assistance on strategy for commercialization of products, influencing marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. Provides analytics support to Novartis internal customers. Takes initiative to drive standardization of reports across brands. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable). Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms. Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems. Good problem-solving skills with the ability to visualize and present results clearly to the business. Ability to thrive in a multidisciplinary team and agile working environment. Strong collaboration with CRM Manager and Commercial Excellence Manager. Key Performance Indicators: Quality and accuracy of forecast assumptions, good customer satisfaction scores, ability to manage multiple stakeholders/projects.