Candidate AI Responsible Use Policy

Overview

Candidate AI Responsible Use Policy

✅ AI Do: ❌ AI Don’t

• Be Authentic: Use AI to support your preparation, research, or reflection, but make sure your responses and materials reflect your own skills, experiences, and thinking. · Don’t Misrepresent: Do not submit AI-generated content (text, code, portfolio, video) as your own work. This includes using AI to fabricate skills, credentials, or assessments.
• Streamline, Don’t Substitute: AI can help format your resume, structure your experience (e.g., with the STAR method), and provide interview prep feedback. Use it as a mirror, not a mask. · Don’t Copy-Paste Answers: Avoid pasting AI-generated responses directly into applications or interviews. We want to understand your perspective and thought process, not just review polished language.
• Be Transparent: If AI significantly shaped any part of your application (e.g., writing samples, code, design), please disclose it. Treat it like any other external tool or collaborator. · No Live AI Prompters: Do not use AI tools (e.g., ChatGPT, teleprompters, voice synths) to generate or feed answers during live interviews. This includes screen-sharing or hidden browser tabs.
• Practice Ethically: Use AI tools to practice interview scenarios, brainstorm, or learn. But arrive prepared to answer questions on your own merit during all interactions. · No Impersonation or Proxy Use: Using AI avatars, deepfakes, third-party agents, or any form of identity masking is prohibited. We verify candidate identity and take integrity seriously.
• Ask About AI at Twilio: Curious how we use AI? We’d love to talk about it. We also welcome you sharing how you use AI in your work—ethically and creatively. · Don’t Bring Undisclosed AI Tools: Don’t use unauthorized third-party tools during assessments or interviews. We monitor usage to protect a fair process, security and will ask you to remove tools if detected.
• Seek Accommodations When Needed: We’re committed to providing reasonable assistance, please request an accommodation if using AI as an accessibility aid.

✅ Acceptable Use of AI

Candidates are welcome to use AI tools as a resource for tasks like interview practice, grammar refinement, and formatting. AI can support, but should not replace, candidates input during assessments. If AI played a major role in generating part of a candidate’s application such as written content, code, or design samples, candidates should communicate it. A simple note like “This section was drafted with support from ChatGPT” is sufficient. We value candidates who think critically about how to incorporate AI in their work.

❌ Unacceptable Use of AI

To ensure fairness and integrity in our process, we ask candidates not to misrepresent their work. Candidates should not submit AI-generated content, whether text, code, video, or images, as if it were fully their own. During live interviews, they should not leverage AI to generate real-time responses. We do not allow the use of deepfakes, avatars, or third-party agents to impersonate a candidate or complete interview tasks on candidates’ behalf. If we assign a technical or situational assessment, candidates should complete it independently. We monitor for use of third-party tools, and unauthorized assistance may result in disqualification.

We understand that AI is changing the way people work. We don’t penalize candidates for being resourceful, but we do value honesty, ownership, and human connection. AI is a tool. You are the talent. We want to get to know you.