Analyst, Software Test Engineering at Visa Philippines Business Processing Center in PH - Pasay, Philippines - Manila focuses on About Us Software Test Engineering Analysts are responsible for applying and maintaining quality standards for Visa products. The role involves executing software test plans, analyzing test standards and procedures, and maintaining documentation of test results.
About Us
Software Test Engineering Analysts are responsible for applying and maintaining quality standards for Visa products. The role involves executing software test plans, analyzing test standards and procedures, and maintaining documentation of test results. Software Test Engineering Analysts analyze test results and recommend corrective actions to ensure product quality and reliability.
What an Analyst, Software Test Engineering does at Visa:
- Executes test strategy, solution validation, and delivery activities, sometimes across multiple projects, communicating outcomes and recommendations to stakeholders.
- Provides input and collaboration to team members responsible for testing, certification, and quality-related activities across multiple products and solutions.
- Takes ownership of assigned elements of testing and solution readiness activities, ensuring successful delivery and client outcomes.
- Drives troubleshooting, root cause analysis, and implementation of preventative measures for technical, operational, and application-related issues.
- Progresses toward subject-matter expertise, providing input on testing, certification, product capabilities, implementation considerations, and continuous improvement opportunities.
- Partners with internal and external stakeholders to assess requirements, identify risks, and recommend appropriate testing and validation approaches.
- Communicates project status, quality outcomes, risks, and recommendations across assigned initiative(s).
- Supports the expansion of test automation, self-service capabilities, and process improvements that enhance efficiency, scalability, and client experience.
- Reviews testing and automation deliverables, promoting consistency, quality standards, and best practices.
- Provides technical consultation and guidance to clients and stakeholders, helping them navigate testing, certification, and solution adoption requirements.
- Participates in strategic technology initiatives that support new capabilities, improve client experience, and enhance operational effectiveness
Qualifications
What you will need:
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
What will also help:
- Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
- Analytical, troubleshooting, and problem-solving skills with experience resolving client issues.
- Experience working with APIs, web services, system integrations, networking concepts, and modern digital platforms.
- Ability to provide technical consultancy to internal and external stakeholders at standard- to mid-levels of technical expertise.
- Experience supporting technology transformation, automation, self-service platforms, or process improvement initiatives.
- Strong stakeholder management, communication, presentation, and relationship-building skills.
- Experience leveraging data and operational insights to drive recommendations, improve client outcomes, and support business objectives.
- Demonstrated adaptability, curiosity, and a commitment to continuous learning in an evolving technology and payments landscape.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.