How do I apply for Customer Support Specialist at FP Markets?

Follow the instructions in the job description to apply on FP Markets's own site.

Where is this Customer Support Specialist job located?

This role is based in Limassol.

When does this job posting expire?

Applications close on November 6, 2026. Apply before then to be considered.

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Full time

hybrid

Customer Support Specialist

FP Markets

Limassol, Cyprus 18 days ago

AI overview

Customer Support Specialist at FP Markets Group of Companies in Cyprus focuses on FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work.

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work®.

Responsibilities:

Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
Educating clients on how to use the Company’s website and trading platforms
Communicating with clients regarding the company’s products and services via telephone, email and live chat
Assisting other departments

Candidate Profile:

Excellent written and spoken English (additional languages are a plus)
Strong communication skills across live chat, email and phone
Customer oriented mindset with good problem solving ability
Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage
Willingness to learn and adapt in a fast-paced environment
Ability to work rotation shifts Monday - Friday 08:00 - 16:00 or 16:00 - 24:00
Ability to work on public holidays and one Saturday & Sunday a month

Why us:

Join a certified Great Place to Work® organization reflecting our commitment to employee well-being
Welcoming, young and multicultural team with approachable leadership and mentoring opportunities
Structured training and professional development budget to support your growth in IT
Competitive remuneration package with regular performance reviews
Vibrant company culture with team activities and global celebrations
Modern office in an easily accessible location with company-provided facilities
Free access to sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
Birthday gift and a day off on your birthday
Visa and work permit support if required

Journey to FP Markets