- Maharishi is seeking an experienced and commercially focused Store Manager to take
- Maharishi is seeking an experienced and commercially focused Store Manager to take
- full time and will include working weekends and holidays as required, on
- Excel
AI-generated summary of what this role requires — see the full description below for the employer's original text.
Maharishi is seeking an experienced and commercially focused Store Manager to take responsibility for the performance and operations of its Tribeca Flagship Store in New York City, reporting to London HQ.
The position is full time and will include working weekends and holidays as required, on rotation.
Responsibilities
- Take overall responsibility for the performance and operations of the Maharishi Tribeca Flagship Store.
- Achieve and exceed financial, KPI and operational targets.
- Deliver an exceptional customer experience that reflects the Maharishi brand, both personally and through the sales team.
- Manage store rotas, staffing levels and wage expenditure.
- Recruit, coach and develop a strong retail sales team.
- Analyse weekly sales and KPI reports to maximise store performance and profitability, communicating with HQ.
- Provide regular reporting to HQ on store performance, KPIs and operational matters.
- Work closely with HQ, Stock and eCommerce teams to deliver an omni-channel customer experience.
- Develop and maintain client relationships and CRM activity.
- Ensure compliance with company policies and procedures, including HR and Loss Prevention.
- Oversee store visual merchandising.
- Support store events and product launches.
- Identify and implement improvements to Retail Operations where appropriate.
- Represent Maharishi as a brand ambassador and develop local customer base.
Requirements
- Minimum 3 years' experience in a Store Manager or equivalent senior retail position, ideally within premium, luxury or contemporary fashion.
- Strong organisational and team leadership skills.
- Strong understanding of retail KPIs and commercial performance.
- Proven track record in sales, customer service, client relations and employee development.
- Experience selling premium or specialist products where strong product knowledge is important.
- Familiarity with Microsoft Office, particularly Excel, and Google Workspace.
- Experience using Shopify POS preferred.
- Experience coordinating store events, product launches and experiential retail preferred.
- Deep affinity with and understanding of Maharishi, its history and values preferred.