- We partner with customers and implementation teams to design future-state solutions, guide
- Salesforce
AI-generated summary of what this role requires — see the full description below for the employer's original text.
Requirements
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### Must have:
### - We have 14 years of CRM experience, including a minimum of 3 years in the public sector or Energy \& Utilities Services domain. - We have worked on PSS cloud, and GDS understanding is highly desirable. - CRM/Salesforce solution experience is a plus. - We can design and optimize business processes and integrate them across disparate systems. - We are detail-oriented and able to quickly learn new concepts, business models, and technologies. - We have strong verbal, written, presentation, and interpersonal skills. - We can collaborate effectively as part of a team to solve business and technical problems.
Responsibilities:
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- We act as a trusted digital transformation advisor for our customers. - We provide thought leadership in the Public Sector and Energy \& Utilities industries. - We deliver and support business process innovation workshops. - We lead business process redesign, roadmap planning, and identification of touchpoints in multi-cloud implementations. - We assess customer business requirements, co-create the future vision for success, and map them to Salesforce solutions. - We contribute to customer target architecture, phasing, roadmap, and transition architecture. - We provide domain expertise and guidance to define solutions on the Salesforce 360 platform. - We work with clients to build CRM strategy and roadmap, supporting quick wins and longer-term strategic goals using the Salesforce platform and supporting technology. - We handle complex business requirements, design the solution, and help configure it. - We collaborate with Technical Architects, project teams, and implementation partners to determine solution details and architecture value. - We review design and infrastructure blueprints and proactively identify and communicate potential issues or risks.
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Company:
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We are hiring a Salesforce Enterprise Architect for a contract role based in London, UK, with 2 to 3 days onsite. This role sits within our Public Sector and Energy \& Utilities work, where we focus on digital transformation, CRM strategy, and multi-cloud architecture. We partner with customers and implementation teams to design future-state solutions, guide roadmap planning, and support business process innovation.
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