Team Leader - Matter Support (6 month Fixed-Term Contract)

Role overview
The team
Matter Support is a growing team of Apprentices and Paralegals
providing support to a range of legal teams. Junior fee earning
support is integral to our business, and we are keen to provide an
environment where employees can develop both legal and business
skills. We have a central team supporting various legal teams, and
once team members have gained necessary experience and skills, they
can work within legal teams on an informal internal placement basis.
Subject to business need, these placements are usually 12 months long,
with Associate supervision, providing broad experience and the
opportunity to build relationships across the firm. There may also be
client secondment opportunities for our team members.
The team works with talented lawyers and a wide range of clients in a
fast-paced environment. Over time, our team gains exposure to a range
of work types, primarily in our insurance litigation practice. Matter
Support offers experience in a range of practice areas, with work
coming from various legal teams including Professional and Financial
Risks, Construction, General Liability and Medical, Property and
Casualty, Data and Cyber, and Intellectual Property and Technology.
Most of the teams' work is supporting our insurance teams, usually
with matters that involve defending professionals (such as architects,
financial advisors, and solicitors) alongside their professional
indemnity insurers in the event of a claim, meaning an interest in
civil litigation is a must. We are also actively working to support
more teams across the business and gain exposure to more
non-contentious work.
The role
We are looking for a Team Leader based in London to join the Matter
Support management team. It is on a fixed term basis for 6 months to
be reviewed. The role will include line management of Solicitor
Apprentices and Paralegals across London and Bristol. It will be a
team of around ten initially with growth opportunities as the team
expands with the hire of additional Solicitor Apprentices into our
London team from September 2027.
Management responsibilities will include full supervision
responsibilities for team members, including being the first port of
call for guidance and support, quarterly conversations, managing
performance and development, delivering training, supervising work as
part of our quality assurance practices, and taking part in the team's
resource management activities to allocate work for the wider team. We
envisage the Team Leader will need to do some fee earning work
initially to get to grips with our standard tasks to enable them to
provide training, support and quality assurance for their team, and to
support the team during busy periods.
Key fee earning tasks include:
Drafting, including engagement letters, disclosure letters,
Letters of Acknowledgment, Settlement Agreements, and various court
forms such as Acknowledgment of Service, Notice of Change of
Solicitors and Part 36 offers
The review and compilation of client documents in the preparation
of bundles e.g. for exhibits for witness statements, mediation,
Costs and Case Management Conferences, or for court
Contract review, including drawing attention to clauses in
proposed construction contracts that could compromise insurance cover
Legal research and the preparation of case summaries
Supporting the firm with translation services using a machine
translation tool and our panel providers
Contributing to the development and improvement of the team's
service, support, processes, and procedures
Our Apprentices join post A-Level and work 4 days a week and take one
day for study (for an LLB degree and then SQE). Managing them will
involve working closely with our Early Talent team, and our training
provider. This will include attending review meetings with their
skills coach to gain insight into progress with their studies and
provide feedback on performance at work and feed into objectives for
growth as they grow their skillset.
The ideal candidate will have fee earning experience as well as
experience training, mentoring, and supervising others. The successful
candidate will work closely with Matter Support Managers and Team
Leaders in Bristol as they settle into the role and firm, and support
is on hand as they develop their knowledge of the firm, our work, and
leadership skills.
At RPC, training and development is important. You will receive
bespoke training with an induction built around a combination of
regular tasks the team complete and day to day line management
responsibilities. You will also have access to a broad curriculum of
firm wide training events.
RPC offers hybrid working with a combination of working from the
office and from home. The successful candidate should expect to work
at least two days from the office and flexibility will be required to
meet the needs of their team. The successful candidate will report
into Rhian Roberts, the team's Senior Manager based in Bristol, and
occasional travel to Bristol should be expected.
Knowledge, skills and experience
Law degree (or equivalent)
Two plus years of fee-earning experience
Experience training, mentoring, and supervising others with strong
interpersonal skills to provide pastoral support, fostering team
member's development and wellbeing
An ability to manage competing priorities, solve problems, adapt
to challenges, and support Apprentices through the demands of
balancing work and study, as well as balancing your own workload
while mentoring Apprentices effectively
An ability to build internal relationships and understand the
expertise across the firm so to help deliver an excellent client service.
Be a clear and empathetic communicator, adept at engaging team
members, supervisors, and senior stakeholders
Having a commercial, committed and proactive approach, including
responding in a timely manner to meet clients' needs and deadlines.
Committed to being part of a supportive, inclusive and
collaborative firm culture.
About us
RPC is where you'll thrive. You'll join a team that leads by working
together, where diverse perspectives are valued, curiosity is
encouraged, and everyone pulls in the same direction to deliver
commercially minded work that makes a real difference for our clients.
It's this collaborative approach that's building RPC to become the
destination firm in our chosen markets.
We work with the biggest names in retail, insurance, technology,
media and the professional and financial services worlds. Our
international reach means we support clients wherever their business
takes them. It's this focus that provides the platform for deep
experience with the clients and matters that define our sectors.
As a lawyer or business services professional, you'll be a part of a
firm that inspires belonging - where people are involved, valued and
trusted to do their best work. Flexibility and trust sit at the heart
of how we work.
And we're not standing still. Across every one of our offices, we're
deepening our international reach and investing in where we're headed.
RPC is a firm with momentum, and there's real opportunity to help
shape it.
Diversity, equity, inclusion and belonging
We are problem solvers. Whether in front of clients or behind the
scenes. To solve problems creatively for clients, we need diverse
collaborative thinking; drawing on different experiences, backgrounds
and perspectives. That means that everyone who either applies to, or
works for, the firm is treated equitably. Webelieve in removing
barriers to equal access not least because our people define us and
define what we do. If you need support and adjustments to do your best
work, whether that's during the recruitment process or throughout your
time at RPC, we're here to help.
Flexible working that supports your commitments outside of work is an
important part of our culture and, where possible, we will support
this across all roles. Please get in touch with our recruitment team
if you have any questions about our hybrid working approach or
flexible working policy.
Recruitment policy
RPC manages all vacancies via our recruitment team. When external
support is needed, roles are released to select agencies subject to
RPC standard terms and conditions.
Speculative or unsolicited CVs or profiles sent to RPC employees or
partners will not be accepted as an introduction, and no fee will be
payable. For full details of our Agency Policy, please go to our website.