Federal Express Corporation EU company logo
FULL_TIME

Ocean Operations Agent

Federal Express Corporation EU
BARCELONA, CT, ES 6 days ago
Role snapshot
Responsibilities
  • The primary purpose of the position is to process, coordinate and monitor
Must have
  • Experience and Knowledge: Freight Forwarding Pricing Experience – min 3 years
  • We're glad you stopped by and hope your job search experience with

AI-generated summary of what this role requires — see the full description below for the employer's original text.

The primary purpose of the position is to process, coordinate and monitor assigned ocean freight activities. This contributes significantly to the achievement of our operational targets and customer satisfaction.

Summary of Essential Job Functions:

  • Contact with our customers, ensuring optimal support and implementing alternative solutions in case of unexpected problems
  • Communication with our FedEx Logistics overseas offices & agents
  • Processing of orders with our internal systems
  • Booking of shipments, transport processing as well as coordination of handling partners at the seaports
  • Preparation of required documents for sea freight handling and checking them regarding correctness
  • Customs processing and handling of worldwide imports and exports, as well as recording and completing information in our systems according to AEO requirements.
  • Support of internal projects & optimization of operational processes
  • Communication with our pricing department
  • Compliance & control of KPIs targets
  • Responsible for updating customer SOPs in compliance with internal guidelines
  • Creation of invoices to customers
  • Control of incoming invoices
  • Accrual of individual orders for the month-end closing
  • Administration
  • Representation of colleagues in case of absence
  • Ensuring the smooth processing of ocean freight orders
  • Regularly keep up to date, respect and comply with internal policies, processes and regulations
  • Completing mandatory FedEx trainings and other trainings needed for Regulatory purposes

Minimum Requirements:

Education:

  • Bachelor's Degree or equivalent in Business, Shipping, Transport and/or Logistics.

Experience and Knowledge:

  • Freight Forwarding Pricing Experience – min 3 years.
  • Understanding of ocean products, regulations and procedures – Excellent
  • Networking experience – Very good
  • Microsoft knowlegde – Excellent
  • Cargowise knowlegde - a plus

Skills:

  • Written and verbal communication skills - Excellent
  • Interpersonal skills - Excellent
  • Planning & organizing skills – Very good
  • Time management – Very good
  • Ability to work in team
  • Flexibility
  • Entrepreneurial thinking

Personal Attributes:

  • English and Spanish Languages – verbal/written – Fluent
  • Additional Languages - a plus (Catalan for example)

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

SectorLogistics & Supply Chain
ContractFULL_TIME
Posted6 days ago
Magazynier (k/m)
Federal Express Corporation EU · Leszno, Województwo wielkopolskie, PL
Customs Clearance Associate Broker with French & English
Federal Express Corporation EU · Krakow, Województwo małopolskie, PL
Magazynier - Kierowca Wózka Widłowego (k/m)
Federal Express Corporation EU · Chorzow, Województwo śląskie, PL
Sales Account Manager (Hanoi)
Federal Express Corporation EU · Hanoi City, Hà Nộ, VN
Area Manager Facilities Management & Material Handling Maintenance (m/f/d)
Federal Express Corporation EU · Wiesbaden, Hesse, DE
Mitarbeiter Lager w / m / d
Federal Express Corporation EU · Kabelsketal, Saxon, DE
Handler - Warehouse PM shift - 10-25 hrs/wk
Federal Express Corporation EU · Hvidovre, DK
Senior Engineering Specialist
Federal Express Corporation EU · Ho Chi Minh City, Hồ Ch, VN
CN1674: Government Affairs Advisor
Federal Express Corporation EU · Guangzhou, Guang, CN
Customer Care Representative
Federal Express Corporation EU · ISTANBUL, İstanbul, TR
ED78Y1: BEJ-C Handler-Type 1 (ID) - ZYBA 20h PM
Federal Express Corporation EU · Heusden-Zolder, Vlaanderen, BE
Courier - FTE
Federal Express Corporation EU · Hyderabad, Telan, IN
Account Sales Executive (Saudi National Only)
Federal Express Corporation EU · Jeddah, Makkah Province, SA
Account Sales Executive (Saudi National Only)
Federal Express Corporation EU · Jeddah, Makkah Province, SA
Customer Care Representative-Associate
Federal Express Corporation EU · Kiryat Ata, Haifa District, IL
Commercial Air Specialist
Federal Express Corporation EU · Oude Meer, NH, NL
Customer Care Representative-Associate
Federal Express Corporation EU · Kiryat Ata, Haifa District, IL
Courier (B Licence)
Federal Express Corporation EU · Exeter, England, GB
Linehaul Driver Nights
Federal Express Corporation EU · Bristol, England, GB
Industrial Engineer
Federal Express Corporation EU · Leça do Balio, Porto, PT

Frequently asked questions